When you are choosing a trailer pickup and delivery company, there are a few questions that you have to ask before making a decision. By asking the different companies you are considering the right questions, it can help you make the best decision. In this article, we will share with you the questions you need to ask to find the perfect trailer pickup and delivery company.
Nowadays, a lot of business owners have chosen to use trailer pickup and delivery services to manage their shipment. Choosing the best company can be quite overwhelming, so here at Trojan Horse Truck Services, we want to help you out. To help you make an informed decision, make sure to check out the questions that you need to ask before you choose a company that will help you with your business or projects.
How Long Have You Been In the Industry?
There are a lot of operations that have come and go, so it is important to know that you are going to hire a stable company that can handle your shipping needs.
You can search the internet, and find out for yourself; most of the information you will need regarding a company can be found online. If a trucking company has been in the industry for more than a decade or longer, this is a good indicator that they are more than capable of handling businesses.
If a company is a start-up and has a little history, you have to be careful when treading the waters. It is better to trust a company that has been in the industry for more than 10 years because they have the skills and experience that can help you with your business.
Trojan Horse Truck Services has been in the industry for more than 30 years. We only hire the best operators and the best drivers in the business, so you don’t have anything to worry about when you hire us for our services. We guarantee you that your products will be in good hands and we will deliver them at the designated time and day.
What is Your Company’s Capacity?
Nowadays, there is a nationwide shortage of truck drivers. If you can find a trailer pickup and delivery company, you have to check their capacity and how they can handle the surge of customers and projects that will need their trucking services. A lot of companies usually promise to find trucks and drivers at reasonable rates but it usually varies, depending on their capacity.
When choosing trucking services, you must choose one that is capable of providing the best operators and professional drivers to ensure the safety and delivery of your goods. A transportation company must regularly audit carrier performance to ensure that they are doing their best; client satisfaction must be at the top of the priority list.
Here at Trojan Horse Truck Services, we send class 8 tractors to pull your trailers from job sites or when you need a trailer pickup and delivery service. We only hire the best operators here in Arizona. Our drivers have the necessary skills and experience and we always make sure to deliver your goods safely and securely.
Is Your Company Doing Well in the Industry?
When choosing a company that offers trucking services, you must also consider building a long-term business partnership with them. You can ask how well the company is doing, especially concerning the financial aspect of the business. If you can do your research, do so.
Do not hesitate to ask these kinds of questions, it just shows that you are concerned with certain things and by them answering honestly, can help you make an informed decision. What is the company’s revenue for the previous year? How many employees do they currently have? Is the head count increasing over the years or not?
You can also ask them with regards to their projections for the coming years, if their answer does not look as optimistic, this could be a warning sign and can help you stay away from them. You can decide which company to choose and move on with them with your business or project.
How Do You Treat Your Clients?
Transportation companies need customers so they can last long in the industry. Here at Trojan Horse Truck Services, we have been successful for more than 30 years because we prioritize our customers and always make sure that they are satisfied with our services.
A trucking company must be accessible 24/7 even during holidays and weekends. You can ask how the company structures its customer support and if they can provide you with information that can help you save time and prevent any issues or problems while they are managing your project.
If a company has been in the industry for a long time, you can ask them about their retention rate. Do they have a list of clients that have stayed with the company since they started in the business? This can help you make an informed decision on whether a company is worth trusting or not. You will know what to expect and you can choose the company that values their client relationships all through the years.
How Do You Treat Your Operators and Drivers?
Transportation companies do not just offer trucks and equipment; a successful trucking company also builds relationships with business operators and drivers because it is an important aspect that must be considered in the trucking industry.
You should ask if they have a good relationship with their operators and drivers. Ask the company if they pay their operators and drivers on time and if there are any issues with them that you, as the client, should be aware of, because this can provide a lot of insight into how you can expect them to handle your needs.
Companies and operators that work closely together can anticipate the shipping needs of their customers. This can result in seamless and faster services that are effective and efficient therefore, achieving successful shipping deliveries.
Ask About Their Employees
What differentiates a quality transportation company from its competitors is the quality of its employees and personnel. A company needs hard-working employees to be successful in the business.
Here at Trojan Horse Truck Services, we only hire business operators and drivers that have the best experience and skills that can help you with your projects and businesses. We always aim to bring qualified personnel to provide the best service that you deserve.
Does the Company Have Experience In Shipping the Kind of Product You Have?
Do You Have References From Other Companies or Customers That Have Worked With You?
If the trucking company has provided you with a list of clients that can give you feedback, you can verify if these companies exist. If you can, contact the companies and ask them for their feedback for the trucking company that you are hiring for their services. This can help you decide and choose which trucking company will fit your shipping needs.
Choosing a trailer pickup and delivery company is important. You have to choose one that will become a long-term business partner that will help your business grow and expand. If a company has a great relationship with its employees and hired personnel, they can meet your expectations and can even exceed them. If you need a trailer pickup and delivery company, make sure to check out Trojan Horse Truck Services.
Trojan Horse Truck Services is a company founded in 1985 by Steve Romero in Phoenix, Arizona. Our owner and operator has more than 30 years’ experience as a truck operator. We only hire the most trustworthy owners and operators.
Our drivers are all professionals and they have the skills and experience needed for the jobs that we send them on. If you are not satisfied with the driver assigned to you, please let us know so we can find a replacement for you as soon as possible.
Trojan Horse Truck Services aims to provide customer satisfaction to each client we have and we only offer reasonable fees, we will make sure you will be provided with the service that is worth your hard-earned money. Rest assured, you will be guaranteed that you will get the best service from us.
Our drivers are equipped with phones and they know the importance of communication. We always make sure to call you while we are on our way to assure you that your business is in good hands and you will have the confidence to choose us and move forward with your shipping needs.
Are you planning to hire an intrastate trailer pickup and delivery company? If you are located in Phoenix, Arizona, USA, make sure to check out Trojan Horse Truck Services. We can help you with your transport needs, so let us know how we can help you with your business or projects.
If you have any questions or inquiries regarding our company or the services we offer please call us at 602-332-0877 or send an email at [email protected]. If you want to request a quote for any of our services, please do so. We look forward to hearing from you!